Privacy Policy

---

Last Updated: 2025-04-15

Endeavour Technology Limited ("we", "our", or "us") respects your privacy and is committed to protecting your personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region (“PDPO”).

This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you access or use our mobile application, website, or services (collectively, the “Platform”).

1. Collection of Personal Data

We may collect the following types of personal data from you:

• Identification details: Full name, gender, date of birth.
• Contact details: Email address, phone number, delivery address.
• Account information: Login credentials, order history, preferences.
• Payment information: Credit card or other payment method details (processed via secure third-party providers).
• Device and technical data: IP address, browser type, operating system, device identifiers.

We collect this data when you:

• Register or log in to your account
• Place an order
• Contact customer support
• Browse or interact with the Platform

2. Purpose of Data Collection

Your personal data is collected and used for the following purposes:

• To process and fulfill your orders
• To arrange local and international delivery
• To manage your user account
• To provide customer support and handle complaints
• To improve our Platform and personalize user experience
• To comply with legal obligations

3. Disclosure of Personal Data

We may share your personal data with:

• Logistics partners for order fulfillment and delivery
• Payment processors to facilitate transactions
• Customer support agents for handling inquiries and complaints
• Third-party service providers who help us operate the Platform

We will not sell, rent, or disclose your personal data to unaffiliated third parties for direct marketing purposes without your explicit consent.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, your data will be securely deleted or anonymized.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no system can guarantee absolute security.

6. Access and Correction

Under the PDPO, you have the right to:

• Access your personal data held by us
• Request correction of any inaccurate data

To exercise these rights, please contact us in writing at the email address below.

7. Use of Cookies

Our Platform may use cookies and similar technologies to enhance user experience and collect usage statistics. You can control cookie settings through your browser preferences.

8. Cross-border Data Transfers

If personal data is transferred outside Hong Kong, we will ensure that the recipient jurisdiction offers adequate data protection or that appropriate safeguards are in place.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our Platform constitutes your acceptance of any updates.

10. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact:

Email: ycheung@endeavour-tech.com